Report on time for the assigned shift in immaculate uniform and abiding with the grooming standards.
Responsible for the keys /pagers/mobile phones being handed over to him/her and ensuring that they are signed in and out for.
Responsible for the safety and security of his/ her assigned are of work and must adhere to the laid down security procedures.
Collecting the required supplies and equipment from the master stores and ensure complete accountability for their inventory.
Ensuring that adequate stocks of all guest and cleaning supplies are available on the floor pantries at all times and a proper inventory is maintained for the same.
Attending all guest requests promptly and courteously and keeping guest needs and preferences in mind while servicing rooms.
Coordinating with engineering for maintenances of rooms, guest corridors and service areas.
Using all electrical equipment as per the laid down procedures and ensure that no equipment is misused.
Reporting all lost and found articles must to the duty manager and Supervisor-Housekeeping immediately and depositing in the housekeeping department along with the relevant details.
Informing Supervisor-Housekeeping about missing or damaged articles and linen as soon as possible.
Ensuring that all guest and service corridors are free of soiled trays and litter at all times.
Ensuring that the floor pantries and service equipment are clean and well stored at the end of each shift.
To encourage and participate as a team in all hotel and departmental activities and practice internal customer concepts.
To Encourage and follow cost conservation methods and follow procedures of energy conservation.
To complete and be responsible for any special assignment or task delegated to him/her.
To carry out all Public Areas cleaning schedules as given by the Team leader/ Manager
To carry out any other tasks given/assigned by superiors/Management
